Warehouse accident claims
Warehouses should not be hazardous places to work; however, we know that accidents which could have been prevented do occur and the injuries sustained can be serious and have long-term effects.
Digby Brown has years of experience helping employees who have sustained an injury during the course of their work – it shouldn’t happen, but it does.
Sometimes it isn’t the employer who would be aware of the potential danger - a defective machine which has not been serviced properly, a colleague who isn’t following procedure and has left equipment lying about or racking which has become unstable over time. Whatever the situation, if the injury has been caused by a failure due to a lack of maintenance, protective equipment, proper training or caused by someone else’s fault, then you have the right to make a claim.
The likelihood is that you aren’t able to work for a period of time and that has huge financial implications for you and your family.
The four crucial steps that you need to take if you're involved in an accident at work.
What are your rights in warehouse accidents?
Manual handling injuries are common in a warehouse environment either because of a single incident or the result of muscle damage caused by repeatedly lifting heavy or awkward packages over time. Insufficient training on how to lift objects without damaging your back is usually the cause and a compensation claim can therefore be brought against your employer.
The Health and Safety Executive confirms more than a quarter of accidents at work are associated with manual handling. But workplaces are now required to avoid hazardous manual handling operations where possible. The Manual Handling Operations Regulation 1992 and Lifting Operations and Lifting Equipment Regulations 1998 are in place for this very reason.
The Lifting Operations and Lifting Equipment Regulations 1998 set out health and safety requirements applicable to the use of lifting equipment. This includes ensuring equipment used for lifting is fit for purpose, clearly marked and (for many employers) subject to scheduled 'thorough examination'.
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How can Digby Brown help with your warehouse injury claim?
The law is clear – if you have been hurt while at work because someone else was negligent, then you are entitled to compensation. At Digby Brown, your specialist warehouse accident solicitor will fully investigate your accident to ensure that the correct value of these losses is fully recognised and recovered.
Our job is to fully investigate what happened with your assistance to establish exactly what injuries you have sustained and what the short and long-term implications of those injuries are so as to fully calculate your loss.
If necessary, we will employ a range of medical and industry experts to build a full picture of the implications and consequences of the accident. We will deal with your employer’s insurance legal provider to intimate the claim, discuss the case and agree settlement. If we cannot agree either who was at fault or the fair amount of compensation then we will consider taking the case to court.
Our client, Mr Forbes, was left unable to work after suffering permanent damage to both legs when steel fell from a pallet while he unloaded a truck. His solicitor found the accident could have been prevented if an appropriate risk assessment and plan had been in place. Despite working there for 20 years, his employer offered a meagre sum of compensation - but after coming to Digby Brown, it settled for three times more the original offer.
Clients we have helped
No win, no fee personal injury solicitors
The expression “No win, no fee” is often used in personal injury cases. It is used as a way of funding a compensation claim where the accident victim does not have the means to pay for the costs involved as the case progresses.
A number of solicitors are prepared to handle personal injury cases on a “No Win – No Fee” basis but very few are able to offer their clients complete protection if the case is unsuccessful.
In that event, the client could end up being liable for many thousands of pounds in legal expenses or the case won't be fully investigated and therefore likely to under-settle.
Compensate 'no win, no fee' funding
Digby Brown has its own funding company, Compensate, which provides the funding to allow the case to be fully investigated, employ the best experts surrounding the circumstances of the accident and/or injuries sustained and where and if necessary go to court.
If for whatever reason the case is unsuccessful, Compensate pays all your legal expenses and those of your opponent – you pay nothing.
On average our clients receive over 3 times the pre-litigation offer
Because of Compensate funding Digby Brown's success rate is extremely high and on average our clients receive three times the pre-litigation offer.
In the event the case is successful, a small percentage of your damages will be deducted with VAT to pay for this service. The percentage which Compensate will charge depends on the degree of risk involved. We believe that this is the fairest method of giving clients access to justice whilst ensuring their cases are fully investigated, prepared and funded.
Don’t take our word for it, just read many of the court decisions and case studies on our website.
Beware of compensation offers which may be too good
We know you will have seen many adverts offering 100% compensation or telling you that you will not lose any of your compensation, however we believe there are a number of problems with companies that do this.
- How do they make their money if they don’t charge you anything?
- If they aren’t taking any money from you, the client, what incentive do they have to ensure you receive the right level of compensation, appropriate to the injuries you have sustained?
- Fully preparing a case, finding out exactly what happened and what the consequences of your injuries may mean in the long term, is expensive, how do they do this properly?
- If they aren’t fully preparing these cases will they just accept the first offer they are given on your behalf by the Insurance company?
- It makes simple business sense, the less work they do the higher their profit margin is - they simply have no incentive to work harder on your behalf.
- These adverts in the main are from English firms on national television which operates in a different way and therefore wouldn’t apply to a Scottish person.
We know from the many client cases we mandate from other firms of solicitors (in the main at the request of the client who is extremely unsatisfied with the service received for the other firm) that many shortcuts are taken in preparation and that the first offer received is being recommended for acceptance, regardless of the value.
Getting something for nothing is usually the first sign of poor service.
Correct level of compensation with Digby Brown
Our experience and statistics show time and time again we will achieve the correct level of compensation which will be substantially more than the insurer is initially prepared to offer.
Even after we have deducted our percentage as a success fee you will gain considerably more than you would have achieved using a 100% compensation model.
Contact Digby Brown's personal injury solicitors
We have offices across Scotland in Glasgow, Edinburgh, Dundee, Kirkcaldy, Inverness, Aberdeen and Ayr.
For further information about no win, no fee, or anything else, call us on 0333 200 5925 or fill in our enquiry form below and someone will get back in touch with you.
Why choose Digby Brown for your warehouse compensation claim?
As Scotland’s largest specialist personal injury firm, we have the means to help you locally from any of our seven offices across the country. Our reputation is known throughout the legal community as we recover more than £100 million every year for clients.
Our expertise has been consistently recognised and top ranked by Chambers & Partners and The Legal 500 – the main guides for accessing legal support – for more than a decade. We have won many awards in Scotland for our Legal expertise.
Holding employers accountable via civil claims helps improve safety standards across industries, but more importantly, it helps people and families get their lives back on track.
If you would like to talk to someone, or simply fill in an enquiry form and someone can call you back at your convenience.
Frequently asked questions about warehouse accident claims
Will my job be affected if I make a warehouse accident claim?
Making a warehouse accident claim should not affect your employment. Most companies have employer’s liability insurance so any payout comes from the insurer, not your workplace. You are entitled to seek the support and damages you need while remaining employed.
Will making a warehouse accident claim affect my employment rights?
No, claiming compensation after a warehouse accident does not affect your employment rights. Employers have a legal duty of care and must act responsibly when an employee is injured.
How long do I have to make a warehouse accident claim?
You have up to three years from your warehouse accident to submit a claim, although in some cases more time is allowed for serious injuries. In any case it is best to start the process as soon as possible to investigate properly, gather evidence and speak to witnesses.
Can I make a warehouse accident claim if I’m on a zero-hours contract?
Yes, a zero-hours contract does not prevent you from making a warehouse accident claim. All workers are owed the same duty of care.
What factors influence how long warehouse accident claims take?
Warehouse accident claims vary in length depending on recovery, medical care, employer cooperation, and Health & Safety Executive involvement. Some cases settle quickly, others take longer. Your solicitor will provide updates and manage expectations, ensuring that delays do not prevent you from obtaining the compensation you are legally entitled to.
Could I lose my job for making a warehouse accident claim?
No, making a warehouse accident claim is not a legal reason for dismissal. Any dismissal linked to your claim could be unlawful. Your rights are protected, ensuring you can safely seek compensation while remaining secure in your role.
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